If you have gone through the basic troubleshooting steps for the FOX NOW app, but have not had any luck, there is a more advanced step we can try. Often times, resetting the DNS (Domain Name System) can help improve playback. We especially recommend this step when you’re seeing an interruption between an episode and the commercial break.
*Note: the DNS server we recommend using is a universal DNS setting (OpenDNS) that is fully functional regardless of what internet service provider you use.
Here is how to reset the DNS on the Apple TV:
- From the main menu, click "Settings"
- Click "General"
- Select "Ethernet" or your WiFi network, depending on how you connect your Apple TV
- Click "Configure DNS"
- Change from “Automatic” to "Manual"
- Set DNS as "18.104.22.168"